Sales Guide

-SALES GUIDE

Warranty Policy

Each equipment has 2years warranty for whole machine after received or installed on site, during this period, should any problem or default occured under normal operation method, free replacement parts will be sent out within 7days by DHL or Fedex. If serious problems occurs, new equipment will be sent out prior to your returning of the defective equipment.

Consumable parts are not applicable in this warranty policy, but we will give out sufficient consumables for one year use.

On-site Installation Service

This is avaialble only for large scale production automation, such as laminating machine, reel to card and reel to reel dispensers, sample pad treatment and drying machine and other customized automation.

Customized Automation Building

Customized automation can be built based on your requirement,  please let us know some basic points in advance:

1. Site area available

2. Function need

3. Efficiency need

3. Any requirement to align with other process

Other specific requirment, please provide us URS. We will provide a design scheme within 2weeks.

Returning Policy

No equipment could be returned if the performance pass client's IQ,OQ,PQ or client's buy-off approval.

Other returning application, please contact our sales within 2 weeks after the goods arrive client's premise.

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Placing Order

Please issue the purchasing order and email to us indicating the product name, item no. and any special requirement on function requirement, package and correct shipping and billing address

Delivery Time

Normal standard equipment could be delivered within 20 to 30days.

Customized equipment can be delivered within 60 to 90days

Shipping Charge

For small device under 50kg, Free shipping by DHL or Fedex can be offered to clients from South East Asia, East Asia, Europe and North America.

Shipping charge to other countries, please contact to our sales representative.

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Payment Terms

Payment terms are settled only in Telex Transfer before shipment or Letter of Credit at sight.

Shipping Terms

EXW, FOB or CPT trading

Werfen Automation Equipment Co., LTD

Your best builder for the rapid test equipment

Add:8# Zhongti Road, Lianhang Economic Development Zone, Haining, Zhejiang Province, China
Tel:+86 13671664698  Fax:+86 0573-89265171

Email:inquiry@werfenautomation.com

Website: www.werfenautomation.com